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Credibility 1. Credit Card Credibility PhilDee Ltd has a full merchant account facility with both WorldPay and the NatWest Bank, and has kept the same bank account open since the early 90s. And we mean a full merchant account. When you see a company with such a full merchant account it means that both WorldPay and the Bank regard the company as extremely low risk and one that handles disputes fairly and extremely quickly. A full merchant account puts YOU, the customer in complete control of any transaction. Should you feel we have mistreated you or misrepresented our products, or feel a refund is overdue, as a last resort you can simply apply to your credit card supplier and if the problem isn't resolved quickly, you will get an immediate refund direct from the credit card supplier, who in turn will debit us whether we like it or not. This is known as a chargeback. In the last 15 years we have had ONE chargeback, and that was from someone using a stolen credit card in Malaysia.
you can be assured that YOU always have the controlling hand. A full merchant account is a very good reference in itself. Most scam merchants will give you many reasons why they don't have such a facility. It's because they can't get one. 2. Internet Credibility If you have any doubts about any person or business - go to Google and type that person's name, or company into it. Bad news travels fast. We constantly search the Internet under "phil gosling" or "phil gosling book" and invite you to do so and form your own opinion. You will see many, many websites also offering Phil's work together with some of the seminars he has been invited to speak at. If you see anything at all you are concerned about please do email us or call us in complete confidence. Our past history of speaking out against scamsters and charlatans in all levels of society hasn't exactly endeared us to everyone. 3. Government Credibility Despite being in business both part time and full time for over 25 years, Phil's company has only ever had two approaches by Trading Standards. In the first case he was completely exonerated and in the second case it turned out that a business of a similar name was the culprit, not us. At the time of writing our company has never been approached by the DTI or any Government agency or department, or the ASA.
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